Appointments quickly via online booking
Make an online booking.
For our safe bookings you need a mobile-ID or bank-ID.
Appointments and Customer Service for both Tenholantie and HUS hospitals
Open Mon-Thu 7.45 am – 6 pm, Fri 7.45 am – 4 pm (Finnish time UTC+2).
Telephone + 358 9 4748 2705
Fax +358 9 4748 2709
Sending patient information
Please send messages including patient information and other personal information via Secured e-mail.
Note 1: when contacting Orton for the first time via Secured e-mail, please submit your mobile number in the message, so that we can send a password.
Note 2: only Latin characters can be used, not eg. Cyrillic letters.
See more instructions for secured email.
Postal address to Customer Service Office:
Orton, Tenholantie 10, 00280 Helsinki, Finland
Please note that doctor’s appointments and treatments take place in the main Orton building in Ruskeasuo Helsinki as well as in Helsinki University Hospitals in capital region.
For appointments at the Orton Tenholantie, register at the registration/cashier desk, D-wing, 1st floor.
There is no registration at receptions at HUS hospitals. The doctor picks up the patient from the waiting room, where we send arrival instructions by text message. Your identity will be checked at the reception, so please take a photo ID with you.
Cancelling Appointments
Please cancel your appointment by 12 noon on the previous day. Cancellation can be made via online booking (My account) even if the booking is made by phone. You can also cancel by telephone +358 9 4748 2705 or via Secured e-mail.
Orton has the right to charge full price with service fee for non-cancelled and late cancellations.
Operation Team
Operations, treatments and cancer appointments at both Orton Tenholantie and HUS hospitals
Open Mon-Fri 9 am – 2 pm (9-14).
Telephone +359 9 4748 2704
Fax +358 9 4717 5023
Email operation@orton.fi
Please send messages including patient information and other personal information via
Secured e-mail.
Pain Clinic at Orton Tenholantie
Pain Clinic telephone for nurses: Mon-Fri 12 noon-3 pm: +358 9 4748 2800.
Send secured email: Secured e-mail.
Rehabilitation at Orton Tenholantie
Inquiries concerning rehabilitation services: kuntoutus@orton.fi.
Renewal of prescription
Ask for renewal two weeks before your medicine runs out.
Pain Clinic’s customers 12 noon-3 pm tel. +358 9 4748 2800
Other prescription customers via Customer Service tel. 09 4748 2705.
Hospital Orton Tenholantie
Orthopedic bed department 4 tel. 040 630 8550 (inquiries from patients and their relatives)
Visiting hours in the bed ward Mon-Sun 12:00-19:00.
Department manager Mia Airaksinen 040 921 0998
Surgery coordinator Suvi Suopanki 040 143 2949 (times for surgeries in Tenholantie)
X-ray at Orton Tenholantie
X-ray department is situated on the 2nd floor in D-wing.
Open Mon-Thu 8 am – 4 pm and Fri 8 am- 3.30 pm.
Inquiries and call requests via Customer Service +358 9 4748 2705
Laboratory in Orton Tenholantie
Laboratory is situated on the 2nd floor in E-wing.
Open Mon-Fri 8 am-3.30 pm.
Telephone +358 40 639 6266 .
Warden/guard for visitors at Orton Tenholantie
Warden/guard on site (at main door A):
Mon-Fri 6.30 – 20.00
Tel +358 40 3531 887, email: vartija.orton@sol.fi