Appointments quickly via online booking
Make online bookings here.
For our safe bookings you need a mobile-ID or bank-ID.
Appointments and Customer Service for both Tenholantie and HUS hospitals
Open Mon-Thu 7.45 am- 6 pm (Finnish time UTC+2)
Telephone + 358 9 4748 2705
Fax +358 9 4748 2709
Please send messages including patient information and other personal information via Secured e-mail.
Note 1: when contacting Orton for the first time via Secured e-mail, please submit your mobile number in the message, so that we can send a password.
Note 2 : only Latin characters can be used, not eg. Cyrillic letters.
See more instructions for secured email here.
Postal address to Customer Service Office:
Orton, Tenholantie 10, 00280 Helsinki, Finland
Please note that doctor’s appointments and treatments take place in the main Orton building in Ruskeasuo Helsinki as well as in Helsinki University Hospitals in capital region.
Cancelling Appointments
Please cancel your appointment by 12 noon on the previous day. Cancellation can be made via online booking (My account) even if the booking is made by phone. You can also cancel by telephone +358 9 4748 2705 or via Secured e-mail.
Orton has the right to charge full price for non-cancelled and late cancellations.
Operations, treatments and
cancer appointments and treatments at both Orton Tenholnatie and HUS hospitals
Open Mon-Fri 9 am – 2 pm (9-14).
Telephone +359 9 4748 2704
Fax +358 9 4717 5023
Email operation@orton.fi
Please send messages including patient information and other personal information via
Secured e-mail.
Pain Clinic at Orton Tenholantie
Secretary for Pain Clinic’s rehabilitation +358 40 565 5255.
Pain Clinic telephone for nurses: Mon-Fri 12 noon-3 pm: +358 9 4748 2800.
Send secured email: Secured e-mail.
Rehabilitation at Orton Tenholantie
Inquiries concerning rehabilitation services Mon-Fri 8am-3pm tel. +358 40 565 5255.
Send secured email: Secured e-mail.
Renewal of prescription
Ask for renewal two weeks before your medicine runs out.
Pain Clinic’s customers 12 noon-3 pm tel. +358 9 4748 2800
Other prescription customers via Customer Service tel. 09 4748 2705.
X-ray at Orton Tenholantie
X-ray department is situated on the 2nd floor in D-wing.
Open Mon-Thu 8 am – 4 pm and Fri 8 am- 3 pm.
Telephone +358 40 6700 786
Laboratory in Orton Tenholantie
Laboratory is situated on the 2nd floor in E-wing.
Open Mon-Fri 8 am-3.30 pm.
Telephone +358 40 639 6266 .
Telephone operator for Orton Tenholantie
Operator Mon-Fri 8 am- 4 pm tel +358 9 47481
Information/caretaker/guard tel: +358 40 3531 887