If you need urgent medical care, contact either a private clinic or seek into your nearest hospital.

The emergency number 112 can be used in situations requiring an ambulance. You will be served in English, Swedish and Finnish. You can make the call from any phone and no area code is needed.


The emergency number 112 can be used in situations requiring an ambulance. Taxi drivers are usually rather well-informed about locations and functions of different ERs.


HYKSin does not provide ER services privately. All emergency patients are treated in HUS Helsinki University Hospital as part of the public service.

In HUS Helsinki University Hospital there are several emergency hospitals providing specialised emergency care.

Meilahti Hospital takes care of cardiac, gastroenterological and neurologic symptoms. Töölö Hospital provides treatment for severe trauma (incl. burns). Eye and Ear problems are diagnosed and treated in Eye and Ear Hospital. Children are taken care in Children’s Hospital and women in Women’s Hospital. Jorvi Hospital serves all patients in Espoo and Peijas Hospital patients in Vantaa. You may find more information on University Hospital website or phone +358 9 4711. For locations of the hospitals, see here.

General practitioner (GP) health problems (such as flu, ear ache, back ache, etc.) which do not require urgent care should be treated at the open daycare clinics or private clinics. We recommend you to contact some private clinic such as Mehiläinen or Terveystalo.

If you do not have permanent residency in Finland nor European Health Insurance Card (EHIC) you are expected to cover expenses for emergency care either by yourself or by your insurance. If you do have an insurance, please call either your insurance company or assistance organization as soon as possible. There usually is 24/7 contact information in your insurance card or other certificate.

HYKSin provides support services to Helsinki University Hospital by taking care of the ER invoices for international patients (except patients with the European Health Insurance Card, EHIC). If you have questions regarding invoicing, please contact ER invoicing +358 10 328 1902 or invoicing@hyksin.com.


We created a brochure to help visitors in acute service needs. Please download it here. The brochure is in English and in Russian.