Information about Coronavirus and our services

Dear Customer in Finland,

If you have an appointment booked with our specialist and,

  • you think that you may have the Coronavirus infection
  • you have symptoms of respiratory infection or fever
  • you have been in contact with someone who suffers from the coronavirus
  • if it is less than 14 days since you returned to Finland from abroad (read more below)

please note, that if you meet the above criteria, you cannot come to the appointment with our specialist. 

If you have returned to Finland from abroad, you need to stay 14 days in a self-quarantine, this time can be shortened with tests.

If you are considering a trip to Finland, please see: Finentry
More information about the travelling limitations from pages of Finnish Ministery of Foreign Affairs.

In case of an unclear situation, you can contact our
Customer Service before the appointment
Tel: +358 9 4748 2705
Mon-Thu 7.45 am-6 pm, Fri 7.45 am-4 pm.

How to act in case of Corona suspect?

Please follow the instructions from Finnish Institute for Health and Welfare (THL) webpage.

Instructions for visitors at Orton hospital

Immediate family members are allowed to visit patients in the hospital and rehabilitation department under the following conditions:

  • Only two visitors at a time
  • Meetings shall be arranged in the lobby areas if possible
  • Recommended visit duration is 15 minutes
  • Visitors must wear a surgical face mask, which the unit will provide as needed
  • Visitors must use hand disinfectant when they enter and leave the hospital, ward, or patient room
  • Visitors must be free of any symptoms of a respiratory infection

Except for the aforementioned visits, all other visits are prohibited to reduce the risk of infection to patients and staff.

Dear International Customer coming from abroad,

At the moment, we offer telephone/remote appointments for our specialists working in HUS Helsinki University Hospital.

Specialist appointments at Orton Tenholantie are available provided that our customer has two negative coronavirus certificates with him/her. Certificates are to be presented at Orton.

All bookings and more information:
Customer Service tel +358 9 4748 2705.
Mon-Thu 7.45 am-6 pm, Fri 7.45 am-4 pm (Finnish time

Updated infor­mation about corona virus can be found on the Finnish Institute for Health and Welfare webpage.

See more information about the updated travelling restrictions from Finnish Ministery of Foreign Affairs webpages.

How to act in case of Corona suspect?

Please follow the instructions on the Finnish Institute for Health and Welfare (THL) webpage.